Privacy Policy

Genevia Lifesciences AG is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website gobigold.com

1. Who We Are

This website is operated by:

Genevia Lifesciences AG
Alpenstrasse 15
6300 Zug
Switzerland

If you have any questions about this Privacy Policy, you can contact us at:

Email: customer.service@genevia.com

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us by filling out forms on the Site. This may include:

  • Your name
  • Your email address
  • Your message or inquiry
  • Any other details you choose to include

You will be asked to provide explicit consent before any data is submitted and processed.

3. How We Use Your Data

The information you provide is used solely for the purpose of:

  • Responding to your inquiries or requests
  • Providing you with relevant information or services
  • Improving our communication with you

We do not use your personal data for marketing purposes unless you have explicitly agreed to it.

4. Legal Basis for Processing

We process your data based on your consent. You have the right to withdraw your consent at any time by contacting us at customer.service@genevia.com.

5. Data Storage and Retention

Your data is stored securely and is only kept for as long as necessary to fulfill the purposes mentioned above, unless a longer retention period is required or permitted by law.

6. Data Sharing and Transfers

We do not sell, rent, or trade your personal data to third parties. Your data may be shared with trusted service providers who help us operate our website, provided they are compliant with GDPR and other relevant data protection laws.

As our company is based in Switzerland, your data is processed under Swiss data protection regulations, which are considered adequate by the European Commission.

7. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Withdraw your consent
  • Request deletion of your data
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at customer.service@genevia.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We are here to help

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Our team will assist with all inquiries around the product, the ingredients and how are they related with human body’s functions.